Order process and terms:
Please read the below information before submitting your order.
KitaPantam offers almost any scale on three different type of materials. Our production series are 21” shells for now and we will add 18″ and 23” in the future as well. Through our order customization wizard you will be able to select what you like in a step by step layout. If you think what you need is not included in this form, please write to us in the additional notes field and we will let you know if we can make it (we are capable of making many custom scales). After you submitted the order form, we will get back to you letting you know the estimated time of delivery and asking %30 of the instrument’s cost as prepayment. After receiving the prepayment the process of making your KitaPantam will be started, upon completion, we will contact you again, sharing the video of the instrument being played and asking for the balance payment plus the shipping cost.
Payments will be through PayPal, an invoice will be issued equal to the instrument price plus the shipping cost with partial payment enabled, %30 is due when placing the order and the balance when the instrument is ready to ship.
About the instruments color, we are trying to be creative and make the instruments reflect different colors, so please in case you have any color preference, mention it in the additional notes field. You can check out our products Gallery to see some of our favorite surface colors!
Our shipping to worldwide is normally through the airlines cargo service (airfreight) which is fast, safe and economic. However the delivery methods are different which will be decided based on your preference, can be delivered to your door or to the nearest international airport to where you live. You may contact us for more detail.
To get the final price please submit your order form and we will get back to you shortly with all the detail.
Learn more about KitaPantam Terms and Conditions.